FAQ

Which pass buy?

The Sybelles ski area offers 3 levels of ski passes: the Sybelles pass gives access to the entire linked ski area, the Evolution passe gives access to the domain of each ski resort and the Initiation pass giving access to the beginner sector of each station.

May I buy severeral lift tickes in one transaction?

Yes you can easily buy the ticket for your children, family or friends in one single transaction.
 
We will store your information and connect your various tickets into one single useraccount. Your ticket and associated family and friends can easily be administered. Next time you want to buy a ticket there will be no need register keycard numbers and names.

What about kids?

We have free lift pass for children 0-6 years, where children with helmet and accompanied by parents are free!

Do I need an existing keycard?

You do not need a keycard to buy online. If you don`t have a keycard buy it online and pick it up at the ticket office

Receipt and confirmation?

You will receive a e-mail receipt to the address you used in your purchase

What is the difference between a keycard/chipcard and a ticket?

Keycard is the physical card, plastic card you use when you go through the gates at the resort

Where do i find the chip/keycard number?

The number of your chip/keycard is printed on the plastic card

I forgot my keycard at home

Please go to the ticketoffice and they will help you.

HOW CAN I GET A KEY CARD?

The Keycard should be placed in your left pocket.

Do I have to choose a specific date?

The skipass you purchased is valid for the period you purchased.

Do I have to go to the ticketoffice first?

If you reloaded a Keycard/chipcard you cand go directly to the slopes, unless the product you bought requires other information.

If you did not have Keycard and ordered this online, you'll need to go to the ticketoffice to pick this up.

 

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